Orders are processed in 2–4 business days and shipped with FedEx. Estimated transit time after dispatch is 5–9 days. Delivery dates are estimates and can vary by destination, customs review and local carrier conditions.
Shipping timeline
- Processing time: 2–4 business days.
- Shipping time: 5–9 days after dispatch.
- Carrier: FedEx.
Total delivery time is the processing period plus the shipping period. Weekends, public holidays, address checks, customs review and events outside our control may add time.
Order processing
Every item is checked before it is dispatched. Processing includes order confirmation, product preparation and the pre-shipment inspection. Orders leave only after this process is complete.
FedEx tracking
Tracking information is sent after the parcel has been handed to FedEx and the carrier record is available. The first scan may not appear immediately. Use the order-tracking page or the FedEx tracking link provided with your shipment.
Delivery address and customs
Please provide a complete, accurate delivery address and a reachable phone number. A signature may be required. Customers are responsible for confirming that the item can be imported into their destination and for any duties, taxes or customs requirements that may apply.
Need help with a shipment?
If the processing period has passed or tracking shows an unexpected issue, contact customer support with your order number and billing email.